FAQs

We use top-of-the-line equipment to provide you with safer service without damaging your solar panels. The time varies based on the number of solar panels and their conditions. We ensure not to rush the process to provide our best service.

We use top-of-the-line equipment and deionized water to prevent damage and watermarks to your solar panels. We use efficient methods to ensure no damage is caused to your solar panels while servicing your investment.

Deionized water is pure filtered distilled water. The water used is run through tanks that filter water to absolute zero, removing all minerals to prevent watermarks and causing no damage to your solar panels.

We do not use any cleaning agents on your investment. Using soap will leave a thin layer of soap residue that will lower the solar panels’ efficiency. It is similar to washing your hands; after washing your hands, the smell of the soap still lingers. That smell is the residue of the soap. Solar panel company’s may void your warranty if chemicals are used on your solar panels. Top Tier Shine’s equipment is made to handle the most stubborn stains without damaging and scratching your solar panels. 

We understand that solar panels are a big investment and just like any power product solar panels require maintenance. Dirt, grime, chemicals and bird droppings can reduce the efficiency by not allowing the solar panels to absorb all the sunlight. Having all stuck on substances removed allows the solar panels to have full absorption of sunlight. 

No. Most manufacturers require cleaning to maintain the warranty. Solar Panel maintenance may be critical to keeping the warranty valid. With Top Tier Shine, you will receive chemical-free, warranty-safe cleaning.

Rain can rinse off loose dirt or dust, but it won’t remove buildup that accumulates over months or years. Imagine neglecting your car windshield for months and relying only on rain to clean it. Solar panels need clear visibility to absorb sunlight effectively.

Yes, homeowners can clean solar panels, but several key points should be considered. Are you trained to safely access the roof with the necessary tools and safety equipment? Are you using the right tools to clean efficiently? Normal tap water contains minerals that can leave water spots, blocking sunlight absorption. Using the wrong brush, tools or relying solely on a pressure washer can scratch or damage the glass layer, leading to costly repairs and voiding the warranty. Do you have the tools to reach all panels without stepping on them? Time is valuable, cleaning method is delicate and your safety is important; consider hiring Top Tier Shine for high-quality service.

Most manufactures require homeowners to have their solar panels professionally cleaned every 4 to 6 months to maintain their warranty and to ensure they are at peak performance. The surroundings of the area your solar panels are in has an impact on the frequency of cleaning.